wiki:herman_miller_aeron

Its a chair

Arm Rest

The bolts snap after prolonged use.

I've used the following this listing before for replacement parts. Its $40 which is incredibly steep. It includes:

  • Bolt
  • Knob
  • Washer
  • Ball bearing
  • Plastic arm guard
  • Friction Clamp
  • Metal Bar

However, others have indicated (Archived) the bolt itself can be found numerous places, including Lowes, Home Depot and Mendards. Sizes are: 1/4“-28 2-1/2”